FAQ

Clean the water tank after every 2-3 uses, or whenever you change fragrance. Empty remaining water, wipe with a soft cloth, and avoid harsh detergents that may damage the unit.

Check water level, clean mineral buildup around the ultrasonic disc, and confirm the power connection. Using distilled water helps reduce residue and improve mist performance.

Start with 3-5 drops in a standard tank. Increase gradually based on room size and preferred intensity. Too much oil can leave residue and weaken mist output.

Yes, in small amounts. Choose complementary notes and clean the tank thoroughly before switching to a new blend to avoid scent mixing.

Keep the bottle upright on a stable surface, flip reeds every 3-5 days to refresh scent, and replace reeds when fragrance fades. Avoid placing near direct sunlight or strong airflow.

Most reed diffusers last about 4-8 weeks depending on room temperature, airflow, and how often reeds are flipped. Warmer rooms release scent faster.

Trim the wick to 5-7 mm before lighting, place on a heat-safe surface, keep away from drafts and flammable items, and never leave a burning candle unattended.

Burn 1-3 hours per session. On the first burn, allow wax to melt evenly to the glass edge to help prevent tunneling in later uses.

The first burns were likely too short. Allow a full melt pool across the surface, keep wick trimmed, and avoid drafts so the candle burns evenly.

No. Extinguish candles before sleep or leaving the room. Always follow basic fire safety and keep candles out of reach of children and pets.

Many Meto Aroma candles use plant-based wax blends designed for cleaner burning and reliable scent throw. Specific formulas may vary by product line.

Store in a cool, dry place away from direct sunlight. Keep lids closed and bottles upright to protect fragrance quality.

MOQ depends on product type and customization needs. For standard wholesale assortments, contact us with your target items and destination market for a tailored quote.

Yes. Meto Aroma supports OEM and private-label programs for candles, diffusers, oils, and gift sets. Share your branding, packaging, and volume requirements to begin.

Custom scent development is available for qualified wholesale projects. Lead time depends on formula complexity, testing, and packaging approval.

Please include product categories, estimated quantity, destination country, preferred packaging, and timeline. This helps us provide accurate pricing and lead times.

Yes, Meto Aroma works with international partners and distributors. Shipping terms and methods are confirmed case by case based on order size and destination.

Standard wholesale orders typically require several weeks depending on quantity and customization. Custom OEM projects may need additional development and sampling time.

Our products are designed for normal household use when used as directed. Follow usage guidance for candles, diffusers, and oils, and discontinue use if irritation occurs.

No. Our diffuser oils and home fragrance oils are intended for aroma devices and home scenting, not direct skin application unless a product is specifically labeled for that use.

Room size, airflow, humidity, and placement all affect throw. Use more reeds, a larger candle, or an ultrasonic diffuser, and place products where air can circulate gently.

Place it on a stable surface at mid-room height, away from direct sunlight and open windows. Avoid corners with no airflow and keep clear of electronics.

Use a snuffer or gently blow out the flame. Avoid using water, which can crack glass and scatter hot wax.

Yes. Meto Aroma gift sets are designed for easy gifting, and product guidance is provided so recipients can use candles, oils, and diffusers correctly from day one.

Visit our Contact page and send your inquiry with product or wholesale details. Our team will respond with support, samples guidance, or partnership next steps.